Head of Product & Commerical Analytics

Join our client, a fast-growing online social casino offering a range of casino games and immersive experiences. We are seeking a Head of Product & Commercial Analytics to drive growth, profitability, and player value. This is a remote role with global reach, but relocation is not supported. You will report to the General Manager and sit at the crossroads of Product, Acquisition, VIP, Payments, Fraud, Compliance, and Operations. This is not a reporting role; you will turn data into commercial decisions that move the business forward and enhance the player experience.

• Own key metrics including LTV, ROAS, payback, retention, player value, profitability, and cohort performance.
• Evaluate acquisition quality, CRM effectiveness, VIP progression, and player lifecycle performance.
• Identify opportunities to improve growth, profitability, retention, and player value.
• Develop frameworks that help leadership allocate resources and investment effectively.
• Partner with Product and Game Operations to evaluate game performance, feature launches, promotions, loyalty programs, jackpots, and personalization initiatives.
• Measure engagement, retention, conversion, and monetization performance.
• Analyze provider, content, and supplier performance to support commercial decision making.
• Analyze payments, chargebacks, fraud trends, KYC outcomes, redemptions, and operational risk.
• Forecast acquisition, retention, purchases, redemptions, and profitability; support budgeting and scenario modeling.
• Build executive reporting and KPI governance frameworks; deliver strategic recommendations that improve business performance.
• In the first 12 months, establish a trusted source of truth, improve visibility into key metrics, and become a strategic partner to leadership.

Benefits and additional info: You will join a bold, data-driven leadership team that values curiosity and accountability. The role offers remote, global work with a focus on responsible growth. Note that relocation is not offered for this role. You will collaborate with product, marketing, risk, and operations to shape strategy and execution, and you will have opportunities to grow your analytical and commercial impact within our client’s growing platform.