Senior Product Manager

In this role you will own defined product areas across sportsbook and/or games, guiding discovery, backlog, delivery, measurement, and optimisation.

In a fast-paced, growing market, you have the chance to shape meaningful product experiences and partner with third‑party providers to drive value for players and our client alike.

Key responsibilities

• Product Ownership & Backlog Management: Own the product backlog for assigned verticals (sportsbook and/or games), maintaining a well-groomed, prioritised queue of deliverables.
• Write clear user stories and acceptance criteria, collaborating with vendor teams to ensure shared understanding.
• Translate business objectives and customer insights into actionable product requirements.
• Maintain documentation standards across product specifications, decision logs, and change registers.
• Delivery & Vendor Coordination: Act as the day-to-day product contact for third-party platform and content providers.
• Track product-related workstreams, escalating blockers and managing dependencies proactively.
• Support UAT planning and execution, ensuring product releases meet agreed acceptance criteria before sign-off.
• Contribute to product gap analysis, documenting delta between current and desired product state.
• Sports & Gaming Knowledge: Apply a solid working knowledge of sportsbook or casino product fundamentals in day-to-day decision making.
• Support the sports data and feed strategy, with awareness of providers such as Sportradar or equivalent.
• Contribute to trading and risk product requirements in collaboration with Betting Risk and Fraud teams.
• Uphold Responsible Gambling product standards in line with South African gambling board requirements.
• Stakeholder Engagement & Communication: Build effective working relationships with BI, Operations, Compliance, Marketing, and VIP teams.
• Present product updates, backlog priorities, and delivery status clearly to internal stakeholders.
• Ensure product changes are communicated in a way that allows operational teams to plan and absorb them.
• Support the Head of Product in preparing materials for senior leadership and governance forums.
• Performance & Insight: Track and report on product KPIs across assigned verticals, flagging trends and opportunities.
• Work with the BI team to build and maintain dashboards that provide visibility of product performance.
• Use customer behaviour data and testing insights to inform product decisions and prioritisation.
• Support continuous improvement across conversion, retention, bet mix, and margin metrics.

What you will bring

• 3+ years in a product management role, with exposure to digital consumer products in a fast-paced environment.
• Experience owning and managing a product backlog end-to-end, with strong documentation habits.
• Demonstrated ability to coordinate delivery across third-party vendors and internal teams.
• Comfortable working with data to support product decisions and performance reporting.
• Strong written and verbal communication, able to translate technical complexity into clear business language.

Competencies

• Organised and delivery-focused with strong attention to detail.
• Able to manage multiple workstreams simultaneously without dropping accountability.
• Confident stakeholder communicator – able to present to peers and senior leaders alike.
• Comfortable working in a fast-moving, sometimes ambiguous environment.
• Collaborative and proactive – you raise problems early and bring solutions.
• A genuine interest in sport and/or gaming and what makes a great product experience.

Advantageous

• Prior experience in online sports betting, casino, or iGaming either at an operator or platform provider.
• Working knowledge of sportsbook product mechanics: markets, in-play, settlement, or odds.
• Familiarity with iGaming platform ecosystems and integration concepts.
• Exposure to regulated markets or compliance-adjacent product requirements.
• Awareness of the South African or broader African betting landscape.